If you are unsure of your head size, please use our Sizing & Fitting Guide before ordering. Sizing & Fitting Guide

• If you’re in between sizes we recommend ordering a size above and we will give you some handy tape to make it fit perfectly – Please do email us your exact head size if you are concerned about fit and we’ll take special care to make sure it fits

• If you don't have a dressmaker's tape measure in the house then use a piece of string/ribbon around your head and then measure it.

MATERIALS

woven braided straw 

Black velvet ribbon

SHIPPING

The Portofino hats are hand-trimmed and packed here in our studio and will be ready to ship within 5-7 business days of your order. Express shipping services are available PLEASE CALL THE STUDIO if you need next day delivery - +44 (0)7387 315716. All our packages are shipped and tracked by DHL.  Please contact info@jesscollettmilliner.com for any enquiries.

If you are unsure of your head size, please use our Sizing & Fitting Guide before ordering. Sizing & Fitting Guide

• If you’re in between sizes we recommend ordering a size above and we will give you some handy tape to make it fit perfectly – Please do email us your exact head size if you are concerned about fit and we’ll take special care to make sure it fits

• If you don't have a dressmakers tape measure in the house then use a piece of string/ribbon around your head and then measure it.

This hat is made to order and ready to ship within 7-10 working days. This hat is made to order so is not eligible for a refund. Exchange only.

If you are unsure of your head size, please use our Sizing & Fitting Guide before ordering. Sizing & Fitting Guide

Retail value: £2200

Each hire piece is a one-of-a-kind creation, meticulously handcrafted using high-quality and often irreplaceable materials. Please handle your hat with great care and return it in the same pristine condition in which it was received.

For more information please refer to our Hiring FAQs or contact the studio.

We hope that you enjoy every moment that you wear your hire hat! We always love to see what adventures they find themselves on so please do tag us on Instagram or email us your photos for your chance to be featured! 

• Only one sample is available per style. Please take note of your agreed return date and ensure your hat is returned to the JCM studio no later than this date.

• During peak periods (e.g. Ascot), bookings are often back-to-back. Prompt and safe returns are essential to allow others to enjoy their hire as scheduled.

• A refundable £150 security bond is required at checkout to secure your booking.

• This bond will be returned once the hat is received on time and in original condition.

• The bond will be withheld if the hat is returned late, damaged (including makeup or rain damage), or lost.

• If the hat is lost or deemed damaged beyond repair, you will be charged up to the full retail value of the piece.

• Returns must be made in person or shipped to: Studio 4, 18 All Saints Rd, London, W11 1HH

• Postal returns must be sent via recorded delivery and packaged securely in a sturdy box to prevent damage in transit. Please use the original packaging, including the JCM hat box, when returning your hire. If the JCM hat box is not returned, a £15 charge will be deducted from your security bond.

• All postage costs (to and from you) are additional to the hire fee.

Retail value: £2500

Each hire piece is a one-of-a-kind creation, meticulously handcrafted using high-quality and often irreplaceable materials. Please handle your hat with great care and return it in the same pristine condition in which it was received.

For more information please refer to our Hiring FAQs or contact the studio.

We hope that you enjoy every moment that you wear your hire hat! We always love to see what adventures they find themselves on so please do tag us on Instagram or email us your photos for your chance to be featured! 

• Only one sample is available per style. Please take note of your agreed return date and ensure your hat is returned to the JCM studio no later than this date.

• During peak periods (e.g. Ascot), bookings are often back-to-back. Prompt and safe returns are essential to allow others to enjoy their hire as scheduled.

• A refundable £150 security bond is required at checkout to secure your booking.

• This bond will be returned once the hat is received on time and in original condition.

• The bond will be withheld if the hat is returned late, damaged (including makeup or rain damage), or lost.

• If the hat is lost or deemed damaged beyond repair, you will be charged up to the full retail value of the piece.

• Returns must be made in person or shipped to: Studio 4, 18 All Saints Rd, London, W11 1HH

• Postal returns must be sent via recorded delivery and packaged securely in a sturdy box to prevent damage in transit. Please use the original packaging, including the JCM hat box, when returning your hire. If the JCM hat box is not returned, a £15 charge will be deducted from your security bond.

• All postage costs (to and from you) are additional to the hire fee.

If you are unsure of your head size, please use our Sizing & Fitting Guide before ordering. Sizing & Fitting Guide